Anyway, here are the rules:
- Never say anything clearly. When writing to jobsworths and timeservers, word your letter so that it could mean almost anything…or nothing.
- Don’t be legible. Always write letters by hand, and make your verbose scrawl as impenetrable as possible.
- Garble your opponent’s name. Misread the signature. If the correspondence is signed ‘M. Harris’, address your reply to ‘N. Hayes’ or ‘W. Hardy’. Don’t get too flippant though — the penpushers might lack a sense of humour, but if you write to ‘M. Hedgehog’, they will sense a legpull.
- Give fake references. If you have a letter from the tax office, ref: EH/4/PNG/H8, mark your reply with some other code in the same format, such as DC/5/IMH/R9. This should ensure that the taxman wastes minutes, or hopefully hours, rooting for a file that doesn’t exist.
- The same goes for dates. Get them slightly wrong, every time.
- Follow up your fakes. Write to request a reply to letters that you haven’t sent, and include bogus reference numbers. This is a surefire timewaster and might even, if your Twitmarsh is of a sensitive disposition, reduce him to tears.
- Never pay the right amount. Include a discrepancy in every envelope — never too much, but always more than a few pence. A sum between £1.20 and £2.80 is recommended. Then you can start an interminable correspondence to reclaim the overpayment (or dispute the underpayment).
- When enclosing a cheque, staple it to the letter. With two staples. Or three. Right in the middle of the cheque. At the least, you’ll waste someone’s time — at best, you might wreck their computer.
- As a point of honour, never give up on a correspondence before at least six pointless letters have been exchanged. Think big and aim for double figures.
- If a postage-paid envelope is not supplied by your Twitmarsh, send off your reply without a stamp. The bureaucrats will have to pay much more at the other end.