tag:blogger.com,1999:blog-3083855923964640893.post8124098070349259394..comments2023-11-05T10:53:07.638+00:00Comments on Patently Rubbish: Ten commandments for bureaucrat bashingpatentlyhttp://www.blogger.com/profile/00602962323262055007noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-3083855923964640893.post-70295292261307871452013-01-05T18:17:51.724+00:002013-01-05T18:17:51.724+00:00Very amusing. It is justifiable revenge.
I had a...Very amusing. It is justifiable revenge. <br /><br />I had a long 'discussion' with BT before Christmas as I had asked them to reconnect a telephone line and then they wanted me to pay a £99 penalty charge for changing the contract to another's name. The terms did not change. I had clearly asked BT about this beforehand and explained that the line was not for me in an online chat when I asked them to reconnect. <br /><br />For me to make an internal complaint, even before Ofcom even got involved, I would have had to make a request in writing to a long winded address to be sent a copy of this online chat. Then I would have had to draft the complaint. Without the chat I did not have sufficient evidence. The girl I was talking clearly had a copy of it. <br /><br />They made the whole procedure so unnecessarily complicated. Btw I didn't pay the cancellation charge. I suspect that was because I was so utterly polite throughout and firmly stood my ground for a good fifty minutes. I knew I was in the right. Some might call me stubborn ...but never wrong. ;-)measuredhttps://www.blogger.com/profile/11281134269555074558noreply@blogger.comtag:blogger.com,1999:blog-3083855923964640893.post-38475598530774729912013-01-03T11:34:09.572+00:002013-01-03T11:34:09.572+00:00You have also gone "international", I wi...You have also gone "international", I will heve to translate the ideas into German....We just LOVE "bureaucrats" ..... :-))<br /><br />They find it confusing ANY way to deal with someone who spent many years in Scotland. THIS should be the icing on the cake!Furor Teutonicushttps://www.blogger.com/profile/13856575077967523322noreply@blogger.comtag:blogger.com,1999:blog-3083855923964640893.post-18248059491305969622012-12-29T23:53:10.987+00:002012-12-29T23:53:10.987+00:00Thanks for spreading the message.Thanks for spreading the message.SadButMadLadhttps://www.blogger.com/profile/17836368722377421009noreply@blogger.comtag:blogger.com,1999:blog-3083855923964640893.post-90525279772784409742012-12-29T17:10:38.441+00:002012-12-29T17:10:38.441+00:00This is great fun. I am in regular correspondence ...This is great fun. I am in regular correspondence with various bureautwats and I shall try to make it more entertaining (to myself) having read this!Blue Eyesnoreply@blogger.com